BVI Luxury Resort - The Hideout FAQ

Common questions

The Hideout is a made-to-measure vacation destination; however, we do not offer an ‘all-inclusive’ dining package. We offer à la carte dining and beverage options as well as bespoke dining experiences that are all available for a nominal fee. Additional charges will apply for day excursions such as scuba diving, deep-sea fishing, and yacht rentals.

What is the weather like?

The trade winds provide warm weather year-round on Jost Van Dyke. Winter lows average a comfortable 70 degrees Fahrenheit and summer highs are around 80 to 90 degrees Fahrenheit, with a gentle dip at night of just 5 to 7 degrees. The rainy season is in May and June when there is the most rainfall. Squalls and thunderstorms normally pass through quite quickly.

How do I get there?

Fly to Cyril E. King International airport on St. Thomas, then, take a ferry to Tortola to get to Jost van Dyke, via Tortola’s New Horizon Ferry Service.

Fly to Terrance B. Lettsome International Airport on Beef Island, Tortola. Then take the New Horizon Ferry Service to get to Jost van Dyke.

There are also private charters to get to Jost via St. Thomas, St. John, and Tortola.

Tortola’s New Horizon Ferry Service: Ferry Schedule (newhorizonferry.com)

Is there any restaurant on property?

Hendo’s Hideout is our accompanying restaurant on White Bay, just steps from the beach and resort.

What are the VISA requirements for foreign visitors?

Citizens traveling to the British Virgin Islands for business or tourism related manners from the U.S., U.K., or Canada are not required to obtain a Visa if a valid passport is provided. However, this exemption would only apply to visits of 6 months or less. Other foreigners wishing to travel to the British Virgin Islands for vacation or for business may require a Visa for entry into the country. Be sure to check the Visa Requirements for Foreign Visitors to The British Virgin Islands to determine the Visa requirements for your country. Click on the following link for details on Applying for a Visitor’s Visa. Visa Information | British Virgin Islands Tourism (bvitourism.com)

What is the currency?

The national currency of the British Virgin Islands is the U.S. Dollar. Most bars and restaurants use Visa and Mastercard, however American Express is not widely accepted throughout the islands. As a general rule, always carry cash on hand.

Do I need electrical adapters?

Electrical outlets in the British Virgin Islands are 60 cycles / 120 volts (Type A and B sockets), which is compatible with all North American devices. British and European appliances will require a two-pin flat adapter and a 220-volt converter.

Is there cell phone coverage on island?

For those who want to use their US based mobile phones, simply turn on the “mobile roaming” feature (carrier charges may apply). Guests can also buy a prepaid phone in Tortola at Flow, Digicel and CCT, or have your calls redirected through your provider.

What is the time zone?

Jost Van Dyke and the British Virgin Islands run on Atlantic Standard Time. You don’t have to worry about daylight savings in the BVI’s, as we never change our clocks year-round.

Are there ATM's on island?

Jost Van Dyke does not have any ATM’s on island, however most credit and debit cards are accepted. The closest ATM would be in Soper’s Hole, Tortola, near the ferry terminal for Jost Van Dyke.

Is there WIFI in my room?

We have complimentary dedicated high speed internet via fiber to each building. We also have a satellite fail over as well as another tertiary connection.

Are there medical services on island?

Yes, there is a health clinic on Jost Van Dyke and hospital on Tortola.

Is there wheel chair access?

Transportation to and on the island may be challenging because there are stairs to board the plane and aircrafts do not have lifts. Upon arrival to the island, transportation and taxi service are not presently wheelchair accessible. We strive to eventually offer full accessibility to this remote island location, however there are several limitations presented by external factors of the location including airlift, ground transportation, lift availability and limited medical services. We will continue to work with our contacts here to make improvements in the future.

Is there a minimum stay?

We have a two night minimum stay. A longer stay may be required over the Christmas and New Year timeframe.

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